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FAQ Frequency Asked Questions

F.A.Q.

Frequently Asked Questions.

Our Answers to Your Doubts.

About BLIVALE

What is BLIVALE?

BLIVALE is 1 FREE lifetime multi-format SIM card, working on all smartphones all over the World. It’s really your travel companion. Stay Connected wherever you are, without any roaming charges.


Forget about roaming costs. Forget about the hours spent desperately looking for free Wi-Fi connections. BLIVALE 4G LTE SIM card works in 170 countries, covering the world at affordable prices.


We have flat plans valid in 88 countries (TOP 88) worldwide, without expiration. We have got specific rates for other countries.


For more details click here.

Support

If I purchase my BLIVALE how often will the data and minutes be renewed?

If I purchase my BLIVALE how often will the data and minutes be renewed?

Unlike many other mobile operators in the world, we believe something revolutionary: GB and minutes are different from milk. They should not expire!

That’s why when you create your SIM we don’t write anything about the expiration: because the credits you are purchasing will be active till you don’t finish them.

We have only one rule, to recognize who is using the service and who is not. You will need to top up your account at least every six months, starting from 9 euro for 50 minutes of calls. What if you will not top-up? Your account will be considered inactive and freeze until your next top-up. Even in that case, you will not lose the credit and you will get it back after the credit purchase.

The only BLIVALE offers which expire are the BLIVALE Surf Europe Unlimited, BLIVALE Surf Asia Unlimited, BLIVALE Surf USA Unlmited and BLIVALE Infinity, which are valid for 30 days and can be renewed once expired.

Using BLIVALE Virtual SIM APP, you can make and receive calls, to the other BLIVALE customers (or who use similar / compatible APPs) or any mobile and landline worldwide phone number.

You can use the data for any application, including all the messaging apps and you can send traditional SMS to any phone, but you can receive SMS only from other BLIVALE Customers (or who use similar / compatible APPs).

Corporate

Do you have Corporate plans?

Yes, we do have customized corporate plans and plenty of offers and discounts.

Get in touch with us to avail these offers.

Data

Can I access the Internet with BLIVALE?

Yes, BLIVALE provides you data with our SIM card and in-app calls.

You can use data to access the Internet from anywhere as long as your phone has service/signal. This enhances your travel experience, making it more memorable and you can access the Internet while traveling to check your emails, update Facebook, browse the web and so much more.

Calls

How do I make a call?

Making a call is simple, just dial the number you wish to call, with the international prefix, using the BLIVALE App.

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