Many users use SIM, eSIM and also fixed line Internet (in ADSL or fibre), both private individuals and companies. we don't know FUP and its meaning. Yet it is reported in every telephone contract, both mobile and landline.
What is this FUP?
FUP is short (or short) for “Fair Use Policy.”
It is used by all telephone operators, as mentioned both for mobile telephony (mainly), but also for fixed telephony, mostly for data use, but also for phone calls and SMS.
In this article we mainly talk about the FUP of the mobile phone.
The FUP (Fair Use Policy) is the policy for using the mobile telephone service for the use of data, outgoing phone calls and SMS to be sent.
It is defined both for those who have a subscription SIM or eSIM or a rechargeable one.
These are rules that are largely identical for all mobile operators, both local (therefore use of the SIM or eSIM in your country) and international (therefore use of the SIM or eSIM in the world).
When I buy a SIM or eSIM do I need to know the FUP?
When you purchase a SIM or eSIM, regardless of whether it is a monthly top-up card or a 1 or 2 year subscription, no one reads the use and conditions of the FUP during the purchase.
BLIVALE is one of the few operators that highlights the FUP and explains the characteristics of use and the amount of data, phone calls and SMS present in each product on sale.
The FUP applies for normal personal use of the SIM or eSIM, both for private individuals (therefore Consumer) and for Companies (therefore Business).
Does FUP apply only in the country of origin or also if I travel to countries for business or holidays?
Yes, FUP applies both in your home country, where I purchased a local SIM or eSIM, and also for international SIMs or eSIMs.
If I purchase a SIM or eSIM for local use, I can purchase it in the following way:
✔️low price purchase, where you often get a limited amount of data (in GB), minutes and SMS. Data doesn't always go at the maximum speed in use, it can be 1 MB for download and upload, but also 10 MB or 200 MB or 1 GB, etc., at the maximum speed expected, it all depends on the plan you can buy.
✔️ purchase with a satisfactory price, where the GB that I can use locally (therefore in my country) are indicated and if I am in Europe it can be reported how many GB (often from 1GB to 7GB per month) I can use in free roaming on the European continent.
✔️ prices vary from rechargeable SIM or eSIM per subscription. The subscription (from 1 to 2 years) is always cheaper, but a subscription is required to be paid immediately or every month, and in case of early withdrawal from the subscription you will have to pay a penalty. Even though it is rechargeable I can't top it up for a few months, but due to most local and international SIMs or eSIMs, after a few months the SIM can no longer be used, and you need to buy another one.
✔️ the main SIM or eSIM, both local and international, allow the use of one plan at a time, and if I decide to change plan, the current one is canceled and the new one inserted. Many international SIMs do not allow the inclusion of multiple plans or changes to the current plan.
BLIVALE is one of the few international operators that allows:
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What happens if I unintentionally (or willfully) fail to comply with the FUP rules?
Here are some examples to explain everything better.
Example 1
There are various rules, for example if I purchase a data SIM for private use, I cannot use this SIM as M2M or IoT, since there are SIMs designed for this type of use.
Example 2
We often find the word Unlimited. This doesn't mean it's valid for all Unlimited operators (both local and international), but there are constraints on data usage.
An Unlimited SIM for most operators includes both data, phone calls and SMS with monthly limitations. If I exceed them and reach them before the monthly deadline the SIM is blocked for the rest of the month, if in the following months I behave in exactly the same way the SIM is completely blocked by the operator and I have to buy another one, losing all the credit I had . If I have a subscription I will still have to pay an early termination fee for just cause (FUP).
Example 3
Many SIMs or eSIMs, even if they have Unlimited, impose a daily usage limit of GB at maximum speed and then decrease to minimum. The same thing can be said for outgoing phone calls and sending SMS, where for that day if I have reached the limit I can no longer do it.
Example 4
If I have a SIM or eSIM with data defined as Unlimited and I reach the GB threshold at the maximum speed expected in the month, the data speed decreases for the rest of the month, depends on the operator, and can be from a minimum of 64KB to a maximum speed minimum of 256KB.
Not only that, even the minimum speed often has GB usage limits for the rest of the month. For example, it could be a use of 12GB at the minimum speed, and if I reach even this, the SIM or eSIM is blocked for the rest of the month.
Example 5
We did an experiment with sending SMS from a local SIM in Italy and Spain. We do not say the names of the local operators. The SIM had GB of data available monthly, unlimited phone calls and unlimited text messages.
Through our software (or APP) we sent around 2,000 SMS to different users in around 2 weeks.
Here is the message we received (we made a summary from both operators):
We are seeing high traffic on your +39xxx or +34xxx account. We therefore invite you to respect the criteria of good faith and correctness in the use and enjoyment of the service as provided for by the art. xx of the General Contract Conditions. In case of repeated violation of the parameters of use of the Service, your user will be suspended.
For further information you can contact xxx. Greetings Operator - xxx
So SMS Unlimited actually amounts to around 2000 SMS per month!
In conclusion
There is much more to say, however we hope to have explained and reported the main characteristics of using FUP.
In summary, the FUP defines the rules of legal and illegal use of SIM or eSIM, and if used illegally these can be blocked for the rest of the month or forever.
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