Privacy Policy

Last Updated: December 21, 2023

Welcome to www.blivale.comProtecting your privacy is a priority for us. In accordance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679), this policy describes how we collect, use, and protect your personal data.

1. Data Controller and Data Processor

The Data Controller is BLIVALE LTD - Canary Islands BLIVALE SL , with registered offices in London (UK) and Tenerife (Canary Islands - Spain).

For any inquiries, please contact us at the following email address:This email address is being protected from spambots. You need JavaScript enabled to view it..

2. Personal Data Collected

• Identification data: Name, surname, email provided during account registration.

• Purchase data: Information relating to transactions carried out on the Site.

• Browsing data: Collected via cookies (see the Cookie Policy).

• Support requests: Data provided via contact forms or technical support.

3. Purpose of the Processing

The data is processed for the following purposes:

• Contractual Performance: Registration, Purchases, and Customer Service.

• Legal Obligations: Tax and regulatory compliance.

• Marketing: Sending newsletters and promotions (only with explicit consent).

• Legitimate Interest: Statistical analysis for the improvement of services.

4. Security and Data Transfer

We adopt appropriate technical and organizational measures to protect your data. Data may be transferred outside the European Union (United Kingdom, Asia, the Americas, Oceania) in compliance with the safeguards set forth in the GDPR (Articles 45 and 46).

5. User Rights

You have the right to access, rectify, delete, or object to the processing of your data. To exercise these rights, please write to:This email address is being protected from spambots. You need JavaScript enabled to view it..

6. Third Party Sites

The Site may contain links to external sites. We are not responsible for the privacy policies of these third-party portals.

Fraud prevention and temporary data processing

Any identity document data required for anti-fraud verification and transaction security procedures is temporarily processed for the sole purpose of validating the user's identity and digital order, in full compliance with data protection regulations, and is securely deleted immediately after the checks are completed.

Frequently Asked Questions (FAQ) about Privacy

How can I delete my account and data?

You can request permanent cancellation by sending an email toThis email address is being protected from spambots. You need JavaScript enabled to view it.We will remove the data within the legal timeframe, without prejudice to tax retention obligations.

Is my credit card information saved?

No, payments are handled by external secure gateways. We do not store your full credit card details on our servers.

Can I withdraw my marketing consent without closing my account?

Absolutely. You can click the "Unsubscribe" link at the bottom of any of our emails or contact us directly to be removed from our promotional lists.

How long do you keep my data?

We retain data for the time necessary to provide services. Purchase data is retained for 10 years for tax and civil law purposes.