Privacy Policy

Last Updated: December 21, 2023

Welcome to This email address is being protected from spambots. You need JavaScript enabled to view it.. Your privacy is a priority for us. In compliance with the General Data Protection Regulation (GDPR - Regulation EU 2016/679), this policy describes how we collect, use, and protect your personal data.

1. Data Controller and Data Processor

The Data Controller is BLIVALE LTD - Canary Islands BLIVALE S.L., with registered offices in London (United Kingdom) and Tenerife (Canary Islands - Spain).

For any requests, you can contact us at the following email address: This email address is being protected from spambots. You need JavaScript enabled to view it..

2. Collected Personal Data

• Identification Data: Name, surname, and email provided during account registration.
• Purchase Data: Information regarding transactions made on the Site.
• Navigation Data: Collected through cookies (please refer to the Cookie Policy).
• Support Requests: Data provided through contact forms or technical support.

3. Purposes of Processing

Data is processed for the following purposes:

• Contractual Execution: Registration, purchases, and customer support.
• Legal Obligations: Tax and regulatory compliance.
• Marketing: Sending newsletters and promotions (only with explicit consent).
• Legitimate Interest: Statistical analysis for service improvement.

4. Security and Data Transfer

We adopt appropriate technical and organizational measures to protect your data. Data may be transferred outside the European Union (UK, Asia, Americas, Oceania) in compliance with the guarantees provided by the GDPR (Arts. 45 and 46).

5. User Rights

You have the right to access, rectify, or delete your data, or object to its processing. To exercise these rights, please write to This email address is being protected from spambots. You need JavaScript enabled to view it..

Privacy Frequently Asked Questions (FAQ)

How can I delete my account and my data?

You can request permanent deletion by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.. We will proceed with the removal within legal timeframes, except for tax retention obligations.

Are my credit card details saved?

No, payments are managed by secure external gateways. We do not store your full credit card details on our servers.

Can I opt-out of marketing without closing my account?

Certainly. You can click the "Unsubscribe" link at the bottom of any of our emails or write to us directly to be removed from promotional lists.